Taag Angola, a leading African airline, has identified the Nigerian travel market as resilient, exciting, and prosperous, with plans to respond to its growth with dedicated service and availability.
Speaking at an expanded travel trade forum in Lagos on Wednesday, George Mawadri, Director of Sales, Africa, revealed that the airline has identified Nigeria’s robust travel industry as a critical investment opportunity.
To cater to the growing demand, Taag Angola will deploy new Airbus A350 and Boeing 777 wide-body aircraft on the Lagos-Luanda route and other established routes to Madrid, Lisbon, Sao Paulo, and London.
Mawadri also announced that the airline is addressing the layout time in Luanda, its operating hub, by introducing additional daily flights from Lagos on Tuesdays and Saturdays, apart from its night flights on Mondays, Thursdays, and Saturdays. The day flights will depart at 2 pm in the afternoon on the specified days.
“We are working hard to respond to the expectations and travel plans of our customers, and that is why we are here to listen to your concerns and feedback so that we can serve you better and help sustain this very vibrant market,” Mawadri emphasized.
On concerns over refunds, the airline’s chief marketer for the Africa Region assured that requests for refund are promptly treated, earning Taag Angola high scores in meeting the refund expectations of trade professionals. “We don’t joke with such requests, which are within established trade rules and regulations,” he stated.
Olushola Olajide, Sales Manager, Nigeria, encouraged trade professionals to take advantage of the airline’s seamless connectivity to emerging tourism destinations in Windhoek, Namibia; Moputo, Sao Tome and Principe; Cape Town; and Johannesburg, providing opportunities for tours and adventure offerings.
Luanda, the capital of Angola, shares a rich, vibrant multi-African culture with Lagos, and the airline is gradually rebranding and changing its fleet to provide a better travel experience.
The airline also runs a cargo arm out of Lagos and is committed to assisting group tours or trade visits to any of its destinations beyond Luanda, ensuring stressless departure, transit, and arrival protocols for clients.
Mrs. Gloria Atumu, General Manager, expressed the airline’s gratitude to the trade professionals and National Association of Nigeria Travel Agencies (NANTA) for good trade relations and support to Taag Angola.
The large turnout of trade consultants at the Lagos forum, with over 150 attendees physically present and others joining online, is a testament to the airline’s commitment to meeting the needs of passengers and travel professionals.
