The Federal Airports Authority of Nigeria (FAAN) says it has blocked some financial loopholes in its system with the automation of its car park at the General Aviation Terminal (GAT) at the Murtala Muhammed Airport (MMA), Lagos.
General Manager, Corporate Communications, FAAN Mrs. Henrietta Yakubu, said within a month of the automation exercise, FAAN had recorded 68 per cent revenue increase.
She said that with the automation of the car park, rowdiness and massive traffic associated with the manual collection at the park had disappeared.
She said: “FAAN decided to overhaul the whole system and see how we could make it orderly because we were getting a lot of complaints from our passengers and airport users that they were not getting a space to park their vehicles. Then, we were wondering if all the people that park their vehicles at the car park are airport workers and travellers. Also, we are in an era of technology where people no longer do things manually, but automated. That was what prompted FAAN into doing the automation.
The FAAN spokesperson noted that, the agency would review the performance of the exercise by the end of this quarter and make adjustments where necessary, but noted that so far, the new system had been in favour of both FAAN and the public.
Despite the automation of the car park, Mrs. Yakubu said FAAN would still continue with the planned construction of a multi-storey car park within the GAT terminal, stressing that such would further enhance revenue generation for the agency.
“And since we started, there has been a lot of sanity at the car park, there is a lot of orderliness, progression. As soon as you go into the airport, you just go into the car park without any issues. In time past, there were lots of queues. Once you get into the airport, if you are not dropping, you are encouraged to go to the car park and do your business there, rather than parking on the road and create traffic.”
FAAN commenced the automation of the GAT car park January 8, 2018, which eliminated the manual collection of toll that had been in existence for about two decades.
She added that FAAN was also working on the toilet facilities at the international wing of the Lagos Airport.
“The Wing D toilet fittings have been removed and completely replaced. Once we are done with Wing D, we shall move to Wing E. we are doing complete overhaul of the facilities so that we can have new toilets for users.
“We have been getting a lot of complaints from our customers on the state of our toilets. You know, MMA is an old airport and what we are doing is in line with our core value of comfort for passengers and other users of the airport. We felt it was necessary for us to remove them and replace with others while we are waiting for a new terminal,” she said.
