….Reaffirms Commitment to Safety and Customer Satisfaction
Dana Air extends sincere apologies to its customers for recent flight cancellations arising from operational challenges.
Kingsley Ezenwa, the Head of Corporate Communications, expressed regret, acknowledging the substantial patronage and support received.
Despite the inconvenience caused, safety remains the top priority.
During the disembarkation of Abuja-bound passengers, the Pilot in Command detected cockpit indications and non-compliant parameters, prompting a return to base in adherence to stringent safety standards.
Affected passengers were offered compensations and various options, including refunds, rescheduling, or reprotection, with some choosing to fly later that evening.
Dana Air emphasizes its unwavering commitment to safety, assuring customers that compromises are never made.
The airline recognizes its responsibility to customers and staff, pledging to uphold global best practices.
Customers are urged to support such practices, ensuring Dana Air’s continuous dedication to the safety and well-being of all passengers and employees.
