The Nigeria Civil Aviation Authority, NCAA, Captain Mukhtar Usman has advised the Consumer Protection Council (CPC) to focus much of its attention in other areas with less regulation.
He explained that aviation industry is one of the most regulated sectors in the globe with international annexes and documents.
He, however, pointed out that both government agencies were working towards a common goal of consumer satisfaction and that the role of the CPC should be complementary to the NCAA, adding that it would try as much as possible to work with the agency to ensure improvement in the system.
He said: “Aviation industry is one of the most regulated industries in the world, we operate under the standards and recommended practises set up by ICAO. We have annexes to the convention that we have to abide by, we also have our own regulations following some of these civil aviation Acts and the international civil aviation annexes and documents.
“Aviation is international in nature and there are several treaties, bilateral air services, and other agreements, Memorandum of Understandings (MoU) and other activities especially commercial activities. So, the role of CPC should be complementary with that of NCAA. As I have said, we have to contend with other international treaties, MoUs and agreements signed by Nigeria. CPC should focus more on other areas that are not so regulated like aviation.”
