Bi-Courtney Aviation Services Limited (BASL), the operator of the Murtala Muhammed Airport Terminal 2 (MMA2), recently honoured its customer service team during a week-long celebration.
The event, which took place from October 7th to 11th, aimed to recognize the exceptional contributions of the team to the terminal’s operations.
In a statement released by the company, Acting Chief Operating Officer Remi Jibodu emphasized the importance of customer service at MMA2.
“We believe that every interaction is an opportunity to exceed expectations. Our dedicated team of customer service professionals is at the heart of our terminal. Their passion and commitment to excellence drive us to deliver unforgettable experiences.”
Throughout the week, BASL highlighted the achievements and hard work of its customer service representatives.
The company also recognized the frontline staff of airlines operating from MMA2, who play a crucial role in delivering on the terminal’s promise of a memorable experience.
Ajoke Yinka-Olawuyi, Head of Corporate Communications at BASL, expressed the company’s commitment to delivering outstanding customer service.
“We believe that our success is directly tied to the dedication and professionalism of our customer service team,” she said.
“Bi-Courtney Aviation Services Limited is committed to building lasting relationships with our clients through exceptional service.”
